What Information We Hold and Why
When you open an account, we collect the details you provide — your name, contact information, and the wallet identifiers linked to your deposits via DANA, OVO, or GoPay. We also record transaction references tied to each payment so we can verify your account activity and
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resolve any disputes quickly. Device data, including your browser type and session timestamps, is gathered automatically to support account security and detect unusual login behaviour. We do not sell your personal data to third parties. Payment data related to DANA, OVO, and GoPay transactions is processed
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only to confirm deposits and withdrawals against your account record. Cookies help us remember your session so you stay logged in across browser tabs without re-entering your credentials every time. You can clear cookies from your mobile browser settings at any point. If you are in
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Surabaya or elsewhere in Indonesia, the same data practices apply — your information is handled consistently regardless of where you connect from. Data retention periods follow what is reasonably necessary for account management and any applicable legal obligations in the regions where we operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.